Nela: Privacy Policy
Nela (“us”, “we”, or “our”) operates https://nelaapp.com/ and https://hub.nelaapp.com/ (the “Site”). This privacy policy applies to the Site and all products and services offered by Nela through this Site. This page informs you of our policies regarding the collection, use, maintenance and disclosure of Personal Information and other data we receive from Users. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
We may collect and use Users’ information for the following purposes:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our Users, as a group, use the services and resources provided on our Site.
- To improve our Site: We may use feedback you provide to improve our products and services.
- To send periodic emails: We may use the email address to respond to their inquiries, questions, and/or other requests.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Location data
We may collect and process information about your actual location. We use various technologies to determine location such as address and GPS coordinates.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Third Party Services
NELA uses a variety of services hosted by third parties, such as Google Analytics, HotJar and Optimizely. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP request. For information on how Google Analytics and Optimizely collect and use your information, please refer to their privacy policies. By using Nela, you consent to the processing of data by these third parties in accordance with their privacy policies.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Changes To This Privacy Policy
Harris Partners may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site and updating the date of the Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Harris Partners
Level 16, 55 Market St
Sydney NSW 2000
+61 424 011 131
This Privacy Policy was last modified on 4th of September, 2015.